FAQs Archive

Q: Flex: How do I book my lessons once I subscribe?

You will receive a personal code each month that you can use to book two guitar lessons at no additional cost. When booking your lessons, be sure to use your personal code to ensure you are not charged for those lessons. You will receive your first code in your membership confirmation email on confirmation of payment. To get the most out of your Flex Membership, it's a good idea to schedule your guitar lessons in advance and use your personal code to book your two free lessons each month. This will ensure that you are using all of the lessons available to you and getting the most value from your membership. If you do have any unused lessons at the end of the month, unfortunately, they cannot be carried over to the following month. However, you will receive a new personal code at the beginning of each month, allowing you to book two more free lessons.

Q: How much does the membership cost?

The cost of the membership varies depending on the length of the subscription and any special promotions that may be available. Please visit our pricing page for more information.

Q: How long do I have to complete the course?

Our courses are self-paced and designed to be completed at your own pace, within the specified time frame for each course. There is no time limit on how long you have to complete a course, so you can take as much time as you need to work through the course content and practice your guitar skills. We believe in providing a flexible and personalized learning experience that fits your schedule and learning style. You can take breaks or revisit course materials as often as you need to, without worrying about deadlines or expiration dates. We are committed to helping you achieve your guitar playing goals, and we believe that our self-paced and unlimited course duration policy provides the best opportunity for you to learn and grow as a musician.

Q: How long does each course last?

The length of each course varies depending on the course topic and level. Most courses include multiple lessons that range from 10-30 minutes each. You can work at your own pace and complete the course in your own time, within the specified time frame for each course.

Q: Do you offer refunds for courses?

We do not offer refunds for courses. Once you purchase a course, you will have access to the course content for the specified length of time. We believe in the quality of our courses and the value they provide, and we stand behind our products. We understand that circumstances may arise that prevent you from completing the course or using it to its full potential. However, due to the nature of digital products, we are unable to offer refunds once the course has been purchased. We encourage you to take the time to carefully review our course offerings and read the course descriptions before making a purchase. If you have any questions or concerns about a course, please don't hesitate to reach out to our customer support team for assistance.

Q: What kind of lesson should I start with as a beginner?

As a beginner, it's important to start with the basics. Our beginner lessons are designed to teach you the fundamental skills you need to play guitar, including how to read music, basic chords, and strumming patterns. We also offer introductory lessons on different styles of music, so you can find the one that's right for you. To book your first lesson, visit our booking tool . Our experienced instructors will guide you through the learning process and help you become a skilled and confident guitar player.

Q: What is the most important thing to keep in mind when learning guitar?

The most important thing to keep in mind when learning guitar is to have fun! Enjoy the process of learning and don't get discouraged if you don't progress as quickly as you'd like. Consistent practice, dedication, and a positive attitude are key to becoming a skilled and accomplished guitar player.